Customer Testimonials
From start to finish, the process of leasing a 2024 Taos was smooth and professional. I appreciated the high level of customer service offered by all employees at this dealership. A special thank you to Izzy in Sales and Russ in finance for their incredible assistance. They were knowledgeable, patient and made sure to answer all my questions, which made the decision-making and leasing process much easier. I’ll gladly recommend West Edmonton Volkswagen to friends and family looking for their next vehicle. Thank you for making this such a positive experience!
Wonderful customer service and staff were very friendly. Knowledgeable towards the service especially to Alvin Lazo who help us till we got the vehicle. Much recommended.
Our family had an excellent experience working with Brett Donaghey and Russ Timinsky who are professional, knowledgeable, and genuinely focused on helping us finding exactly what we needed. Both are took their time to understand our requirements, offered helpful recommendations, and ensured the entire process was smooth and enjoyable without ever being pushy. Brett and Russ communication was clear and prompt, and they went above and beyond to ensure we are completely satisfied with our purchase. We highly recommend Brett and Russ to anyone looking for a reliable and customer-focused salesperson—I’ll definitely be returning for future needs! Possibly ...
Good service. Brett was very kind and considerate. He was able to give us car within 3 days.
Mike assisted me with the purchase of my new Atlas and made the whole experience great. He responds promptly to texts and had good communication. He was not pushy and made me feel comfortable throughout the process. Thank you for all your help!
I recently bought a used Subaru Outback from West Edmonton Volkswagen. Mike, the sales, was very helpful and always warm-hearted in answering my questions. Though it is a used vehicle, it feels new after a full inspection, necessary services, and a thorough detailing at the dealer's shop. Dean from the Business Department was also very helpful. Overall, it was a great experience and I would recommend this dealership for new and used vehicle purchases.
Great experience with Alex(sales) and Russell(finance). Very understanding and accommodating.
We had a great experience buying a car here and dealing with Izzy. The finance people were also super helpful! Highly recommend.
Everyone was extremely helpful and kind, It was easy and I would definitely come back again in the future! Anil was awesome and really listened to what we needed and wanted in our vehicle !
Alex was great to work with when purchasing our used vehicle.
My new car was delivered on Monday by Alvin he drove 4 hours that’s excellent customer service. A big thank you to Alvin for making it such a smooth and enjoyable process. From being friendly, and knowledgeable to getting me in a vehicle I felt comfortable with. Alvin and Russ took the time to answer all of my questions thoroughly, ensuring I felt well-informed. Russ ensured I understood all financial information and made it smooth sailing . The level of customer service was great, and I felt valued as a customer. I recommend this dealership to anyone looking for an exceptional ...
Great experience with Alvin and Dean. Very nice people.
Michael in sales and Russell in finance were amazing to deal with. It was an enjoyable experience and I would highly recommend!
My wife and I bought a used 2018 Atlas from a different dealership, which ended up having all sorts of issues. West Edmonton VW has been nothing short of spectacular to deal with. Rachel in the service department is absolutely amazing. She is very knowledgeable, great to deal with, and keeps you notified of progress or any other issues that were found. I would highly recommend West Edmonton Volkswagen to anyone.
Great service can’t wait to come back. Thanks Alvin
It was a pleasure dealing with the staff at West Edmonton Volkswagen! Everyone was friendly, professional and very knowledgeable with the purchase of my new Cross Sport Atlas!
Overall awsome team from sales to manager and can't believe saying this part finance lol. All jokes aside very good experience here anil my sales person didn't try giving me the big story run around we where able to get straight to the numbers and get a deal that I was happy with on the execline atlas, also gave me a good price on my trade in 1000 more then Toyota, dodge and hate to say it but ford. I highly recommend the whole team at this dealership they really take care of you here.
I picked up my new car yesterday from the dealership, and the entire experience was flawless. A huge thank you to Kathleen and her incredible team for making it such a smooth and enjoyable process. From the moment I arrived, they were incredibly accommodating, friendly, and knowledgeable. They took the time to answer all of my questions thoroughly, ensuring I felt confident and well-informed throughout. The level of customer service was outstanding, and I truly felt valued as a customer. I highly recommend this dealership to anyone looking for a stress-free car-buying experience. Their professionalism and attention to detail really ...
Mike was a great salesman! Very friendly, helpful, personable, had a great sense of humour and overall he provided excellent customer service. He was extremely helpful without being “pushy” which made it a pleasant experience. I would purchase a car here again.
Made it such an easy process!! So helpful. We’re happy with our new vehicle.
Michael was great and helped me find the perfect car. Super friendly. 10/10 recommend.
Mike was very accommodating and helpful throughout the purchase process of our vehicle. He was a major reason why we went with the dealership and would definitely recommend him to people in the future.
Alex and Dean excellent service
A big thank you to Alex and Dean for your help with our recent purchase. It was a pleasure working with both of you!
Friendly and full of respect☺️
We had probably the best experience at this dealership ever. Anil in sales ,James in finance and Marco the manager were absolutely phenomenal. These people went many extra miles to help us out. Cannot say enough about the service here. We will highly recommend this dealership to friends and family.
Alex helped me out and was fantastic to deal with.
First of, I just wanted to say thank you to the West Edmonton Volkswagen team. They were all so welcoming and friendly. I also wanted to give a big thank you to Bret for helping me find a new vehicle. All those my family and I asked for a lot of impossible things to close our deal. I’m so happy that he went above and beyond to make those things come true. I love my new vehicle. Thank you so much again.
Thank you Michael for selling me the best car!
Alex and the team at West Edmonton Volkswagen were great to deal with and made the process of buying a vehicle seamless. Highly recommend to anyone looking to get into a new vehicle!
When we first walked into VW we were just planning on looking but after meeting Izzy and getting the low down on the Atlas’ we were sold. Great customer experience, great support from the management and finance team. Love our new 2025 VW Atlas 💕
ALEX WAS GREAT TO DEAL WITH.He did a lot over and above for us. It was an honest, amazing experience. We highly recommend Alex at West Edmonton Volkswagen. Bravo!
Positive experience. Dropped down to 4 star as I felt expectations for the wait on financing approval could have been better managed. Otherwise very happy with the vehicle and as happy as one can be with the buying experience, all of the staff seem like decent people. Didn’t walk away feeling gross like one does with a Go Auto dealer. Shouts to Alvin!
Really great experience – super helpful and straightforward. Got me into the car I wanted without any hassle. Appreciated how easy they made the whole process.
I had a great experience with Zenric. He was super helpful from start to finish he was professional and actually cared what I wanted to get into and didn't push anything. 10/10 would buy from him again
Zenric was amazing. Loved the whole process of purchasing my Tiguan at West Edmonton Volkswagen. Highly recommend Zenric. So personable and professional. Thank you!
I had a tremendous experience at this dealership. Frank and the service staff are a pleasure to work with. From ownership to service staff; these guys are truly top notch.
Izzy and Russ were delightful and gave me an amazing experience 10/10 would recommend
Alex and Nevin worked tirelessly to get me exactly what I wanted at a great price! Will for sure be back again, no hesitation!
Mike Enes is the absolute BEST! He listens and gets you want you want. We have purchased two vehicles through Mike and recommend him and West Edmonton VW to everyone.
VW westend Good experience overall, trade in my Atlas, staff are helpful, to be fair I did my research for months before I come here so they didn't have to waste their time or mine showing me the all the car features etc.. So for anyone buying VW I will recommend you do research before going hunting unless you have a lot of time to kill on checking all features. Alvin was very good, he even come on his day off which is very appreciated. Samer the Manager did help a lot closing the deal. James & Amena from ...
From the first time i inquired to when i drove off with my car, i was very well taken care of. Zenric was informative and personable so i automatically felt comfortable. He listened to what i wanted and was able to give me information and refer me to exactly what i had in mind. shoutout to Russ at finance as well! thank you!
Mike and the team were great love my new golf 😍
Mike Enes approached us before we even walked into the building and was so knowledgeable, professional and easy to deal with. He made new vehicle shopping so effortless and enjoyable. Highly recommend.
Mike Enes was amazing to deal with. Took care of everything and got us exactly what we wanted. We will definitely be back to see him in the future!
Good salesmen
Mike Enes! Thank you for selling me this Taos. I absolutely love it! Thanks also for your patience and going through everything with us/me. You made the car buying process very smooth and even came in on your day off to take care of us! It sure makes a difference when the sales person believes in the product they are selling like you do. I hope the “powers that be” know what an asset you are to their company. I will be sending anyone looking for a VW your way for sure!
Thanks Luka for your help finding this black beauty!
Luka was awesome to deal with! Thanks for the new wheels! Also, we brought our Atlas here for service this week and the service department was fantastic. So glad I stumbled across you guys!
Nevin, Sam & Russ were fantastic to deal with. Recommend them highly to anyone!
Micheal is a great sales person, he made the purchase experience enjoyable and was always there to answer any questions. I loved the bow he had put upon pick up, nice touch 👌 Since the purchase he has gone above and beyond with support! Highly recommend him when purchasing your next vehicle!!
Zenrick and Praneet from sales department and russ from finance department are great to deal with . They are all very patient and understanding and this is the place to grab transparent and good deals . The parts and service department is very helpful too!
Great Experience and Excellent Customer Service! My partner and I knew it was time to start shopping for a new vehicle as our old car was on its last legs. We test drove over 15+ different vehicles at mulitple different dealerships. We decided to vist West End VW, and are SO happy we did. Our experience at West End VW was truly nothing like anything we had experienced at any other dealership. We were immediately greeted and taken care by Mike from sales. He took the time to explain all sorts of unique features about the vehicle, did side by side ...
Had a great experience with the staff here especially anil, he helped us getting the car we wanted in a good negotiation. If you’re looking for one please see him. Thank you WEV.
Exceptional Service at West Edmonton Volkswagen! We recently purchased a 2024 Volkswagen Atlas from West Edmonton Volkswagen, and the entire experience was nothing short of exceptional. From the moment we walked in, we felt welcomed by their incredibly friendly and courteous staff. Zenric from the sales team was the first to assist us. He was thorough and detailed, patiently explaining all the features and details of the car. When we mentioned a competitive offer from another dealership, Zenric quickly consulted with his sales manager, Sam, who managed to match the competitor’s price! Their service was the main factor that led ...
We went in to look at a 2024 Atlas for the family and were greeted by Izzy. She went through all the options, let us test drive the vehicle, answered all our questions honestly and guided us through the process of purchasing the vehicle. The main reason we went in was the financing deal but the entire dealership was very professional and we were able to decide that we want to purchase the vehicle on the very same day. All because of the honest guidance of Izzy. Applied for financing and picked up our vehicle the next week. The process was ...
Great experience with Brett from start to finish! Can’t recommend West Edmonton VW enough!
We had a great experience with West Edmonton Volkswagen. Alvin did a great job helping me buy my dream car.
Had a great experience with Luka G, he was enthusiastic about the product, helpful in working through the numbers, and helped us get to a deal in a low pressure, comfortable way. I would definitely give him a shot when I look for my next car.
I bought my Mercedes E350 from West Edmonton VW, thank you to Alvin, Brett and Rob who help me out during the process to get my dream car
Great experience from Nevin and James. Top notch !
Yesterday i bought the new jetta 2025. Everything was explained properly from car details to the finance and the process was quite simple. Thank you west Edmonton volkswagen team for assisting me, especially Alvin who assisted me at a very high level, with great customer service. Thank you.
Had a great experience with getting a new vehicle! Luka was awesome to deal with
I bought a used car from west Edmonton Volkswagen and i couldn’t have been happier. My salesman Nevin went absolutely above and beyond to show me the car and get me the best deal possible. I had the pleasure of dealing with both Amina and Russel in finance who both were amazing, friendly and very helpful on the financial side of things. I love my car so much and I am beyond happy with my experience and highly recommend this dealership and the people listed above to anyone that is in the market for a car.
I recently purchased a 2024 Volkswagen Taos from West Edmonton Volkswagen and the experience was fantastic. Alvin, the salesperson, was knowledgeable and never made me feel rushed or pressured. The entire buying process was smooth and transparent, from selecting the car to financing. The car was in perfect condition when I picked it up, and I’m extremely happy with my purchase. I highly recommend West Edmonton Volkswagen for anyone in the market for a new car!
Have the best experience with Brett and Marko as well. These people are most professional and nicest sales we have ever met in our live. They give us great deal and treat us like family. Brett should vet promotion he is amazing as sales and friend. We send our friends and family now and forever. Please come here after read this wonderful heartfelt message. 10/5 star review. Best experience we ever had
Luka help me out to find the right vehicle from start to end which his service is awesomely great, helpful and friendly. I do really recommend anyone it was so much fun 👍😀👍
Nothing but great things to say about West Edmonton Volkswagen! Would highly suggest going to see Michael Enes in the sales department. He was patient, honest, and willing to do what it took to help our family get into the vehicle we wanted and needed! 5 Stars!
I had the pleasure of working with Nevin during my recent car purchase, and I couldn’t be more satisfied with the experience. From the moment I walked into the dealership, he made me feel welcomed and comfortable. What stood out the most was his genuine interest in helping me find the right car for my needs, not just making a sale. Nevin was incredibly knowledgeable, patient, and transparent throughout the entire process, answering all my questions and walking me through every detail without ever pressuring me. Nevin took the time to understand my budget and preferences and found me ...
I’ve recently bought a VW Atlas from this absolute legend. I’ve been in Canada for 3 weeks and went to 5 different dealerships like a lost sheep. Luka helped me see the downfall of money hungry dealers and was about as professional as you can get! Customer service at this place is incredible
HAD AN AMAZING EXPERIENCE WITH THEM. ESPECIALLY WITH IZZY, SHE HAD AN AWESOME KNOWLEGDE AND AMAZING CUSTOMER CARE SKILLS. THANKS TO DEAN FOR AMAZING DEALS
Just bought a 2024 Atlas Cross Sport this weekend with the help of Luka! Luka was extremely helpful, and went above and beyond to ensure that I had the perfect price/vehicle given my needs and budget. Couldn't recommend this dealership and Luka more!
Initially stopped in to see pricing on a new Tiguan R Line, they ended up appraising my Audi and offered good value on trade, I left same day with a great deal. With VW finance promo interest rates and exceptional customer service from Luca and James, this was a decision made easy. Thanks guys!
We recently had an outstanding experience at West Edmonton Volkswagen and couldn't be more pleased with their service. I initially reached out online and was promptly contacted by Nevin, who made sure to ask if I had any additional questions. When my husband and I visited a couple of days later, we mainly worked with Luka, as Nevin had not yet arrived. Luka was exceptional—he truly understood our needs and addressed all the concerns we had from previous vehicle experiences. Once Nevin arrived, he made a point to come over, greet us, and ensure we were being well ...
I recently purchased a vehicle from VW, and I couldn’t have asked for a better experience! Zenric, my salesperson, was absolutely fantastic. He was extremely knowledgeable, helpful, and truly focused on making sure I got the right car. His expertise made the entire process smooth, and I felt confident in my choice thanks to him. James Norris in finance was also incredible. He worked hard to get me a great deal and made sure everything was explained clearly, making what could’ve been a complicated process really easy. Both Zenric and James made the experience top-notch. If you’re ...
This is my first VW car. I have got very good service from Zenric and team here.
Big thank you to Brett and Russ for helping me out with the purchase of my Golf. I was able to get the car I always wanted and it was a smooth and easy process. If you ever need a vehicle and would like a hassle free experience, Brett will be your guy to help you out.
I just bought at 2024 Taos! Luka helped me out and got me a great deal and got me into a car that I love! I came in not knowing exactly what I wanted and he showed me the Taos which is perfect.
Luka was a pleasure to deal with. He made car buying easy and fun. I would recommend west Edmonton Volkswagen to anyone looking for a new car!
Alex Altobelli was great!!! Exceeded expectations and delivered exactly what I expected
Alex was awesome! Great to deal with and very helpful.
My goal when buying a car is to minimize the time spent in the dealership. Thanks to Izzy, I was able to show up, finalize the transaction, and get back on the road inside of 50 minutes. Not bad at all!
Had a great experience purchasing a vehicle.from WE Volkswagen. Friendly staff and great service from the sales associate to management. Thanks Izzy.
My hat is off to Rachel in the service department for being helpful with the situation I had with my Eos and the convertible top. Excellent job.
Izzy was awesome to work with. She was super understanding and did everything she could to make sure I was happy and taken care of. I would recommend everyone to go to her!
Violet is the best sales person, very knowledgeable, helpful, and kind. All of the staff was very attentive and helpful. They made my experience truly wonderful. Highly recommend!!
Thank you Zenric for blessing me and my partner with our dream car!
Thank you so much west Edmonton Volkswagen for the new car! Thank you to Zenric and Dean for helping me get everything together
I had a great experience at West Edmonton Volkswagen! Alex from sales answered all my questions and made sure the vehicle I was looking at had absolutely everything I wanted. Russell from finance was also super knowledgeable and easy going! Definitely recommend getting a car from these guys!
Had an amazing experience at West Edmonton Volkswagen. Was buying my first car and my salesman Michael did a great job helping me find the right car for me. I need an suv that was good on fuel, could fit my dog and was overall affordable, Michael suggested the taos and got me a great deal on it. Made the overall experience very pleasant, and will definitely be coming back in the future when it's time for an upgrade, also a special thanks to the sales manager Marko for being awesome. Highly recommend getting a car with Michael!!!
Thanks Alex for making our dream come true with the car purchase. Keep on doing the good work and keep smiling as you always do. Great job 😀
We recently purchased a used car from the West Edmonton Volkswagen Dealership, and we couldn’t be happier with our experience! From the moment we walked through the doors, we were greeted with a warm smile and a welcoming atmosphere. Our salesperson, Brett, was absolutely fantastic. He took the time to understand our needs and preferences. His knowledge about the cars was impressive, and Brett patiently answered all my questions, making sure we felt confident in my choice. We highly recommend West Edmonton Volkswagen to anyone looking for a used car.
I had an excellent experience at Volkswagen! All of process was incredible, smooth and All of Staffs are Amazing Friendly, Specially My Salesperson, Izzy (Isabel). She making us feel very comfortable right from the start; Very kind, Patient and Very Helpful all of process. And thanks to Finance Team, Dean; he keeps trying to help us make this work till we pick up my Vehicle. Excellence Team Work and Thanks to All of Team Member.
I had an Fantastic Experience at Volkswagen! All of process was incredible, smooth and All of Staffs are Amazing Friendly, Specially My Salesperson, Izzy (Isabel). She making us feel very comfortable right from the start; Very kind, Patient and Very Helpful all of process. And thanks to Finance Team, Dean; he keeps trying to help us make this work till we pick up my Vehicle. Excellence Team Work and Thanks to All of Team Member.
Marko was the best! He was so professional and helpful. Made my experience wonderful. Thanks Marko 🙂
Thank you to Alex for helping us find a great vehicle and Russ for getting us out the door.Oscar happy.