Customer Testimonials
I’m really Happy with you guys specially Nevin
Anil was very professional and helpful from the first message. We arrived and the vehicle was washed and ready. He had a no pressure approach which we appreciated. I would definitely shop West Edmonton VW again.
It is a pleasure to deal with Volkswagen dealership and thank you very much Alvin Lazo
⭐⭐⭐⭐⭐ I had an excellent experience at west Edmonton volkswagen ! The staff was incredibly professional, knowledgeable, and friendly specially jonathan. They took the time to answer all my questions and made the entire car-buying process smooth and stress-free.
Highly recommend this dealership, their staff is very friendly and helpful. I dealt with Alex and being in a different city he was very transparent and helpful in the buying process. Will definitely be sending them more business. Can’t wait to drive my new M5!
Best Dealership in whole Edmonton, Zenric went above and beyond, Helped me to find the best car for us , best deal and the car was delivered right away ! Bless
Shout out to Zenric. Good Salesman. Good dealership Westend. Recommend it.
Really great service, John and Alex helped me pick my dream car. Highly recommended!
Had an amazing experience with Zenric I would highly recommend shopping here for your next vehicle!! 🚗 👍🏽
We have been to many dealerships to browse and this was the first that we felt very comfortable and welcome. No pressure environment and Anil was super helpful and helped us with all our concerns. The Manager Tom was super friendly and helpful and our financing manager Amina was the best. Wonderful team here and we're so happy with our new vehicle
Amazing service!! Gifted my daughter a Christmas bear, really went above and beyond.zenric is awesome just go to him
Anil was a great car salesman help lot.
Amazing experience here. Had to reschedule twice for winter tires and they were more than happy to help me. Shout out to Tyrone for helping me pick out the best snow tires for my budget. They even gave my car a wash. Highly recommend this place, everyone was so nice. 15/10 would recommend 😁
Great experience! Thanks to all the staff, especially Alvin and Russ!
Mike, Luka and James were able to set us up with our new atlas and the process was seamless. They were a pleasure to work with. Thank you west edmonton volkswagen!
Had a fantastic experience with this dealership. Marko and Alex were great to deal with in sales and made sure I was happy with what I got. Russell was very helpful in the finance portion and explained everything perfectly. Would 100% recommend this dealership to anyone. Very friendly staff, quick and efficient.
Isabell was great in helping us find a new Tiguan, would highly recommend coming to west Edmonton VW!
Everyone was fabulous to deal with. Thank you for making my experience so pleasurable!
We had amazing service at VW Edm today. I loved working with George as my sales man and Amina was the best finance manager I have ever used. Thank you so much for your great amazing service today.
The service of savu kalra was awesome, he gives full details about the vehicle and i am fully satisfied with the service given by him
Mike was awesome! Super easy to deal with very fair! Russ in financing did a great job as well, overall a good easy experience so thank you guys!!!
Great experience with Marko, Dean and Brett
Walked in to kick tires, ended up dealing with George who was amazing and knowledgeable and ended up walking out with a brand new Taos. In finance we dealt with Dean who was able answer all of our questions! Great experience and so far an amazing vehicle
Alex and Dean were great to deal with.
Had an excellent experience at VW West Edmonton purchasing our new Atlas Crossport. Very happy with how it worked out! Everyone we dealt with treated us nicely and not pushy which made it a better shopping experience. Thanks to Mike, Sam and Dean for all the help!
The sales team especially Alex was a pleasure to deal with. Thanks for helping me with purchasing my new vehicle 🙂
Anil, Kourosh and Dean were all helpful, friendly and professional in the purchase of my 2025 Atlas. Gave a decent price on trade in for our 2018 Honda Odyssey as well.
Michael is great sales associate.
Knowledgeable sales staff. Easy negotiation. Fast and simple pickup. Helped sync phone. Would definitely buy from them again. Went back two weeks later and bought a second vehicle, a Taos from Mike Enes
Superb service, superb price!
Luka is a hilarious bundle of pure VW knowledge. His sense of humor was a welcome addition to a typically stressful car sale. He really knows his cars! I'm very happy with my Taos
George was great to deal with. He was very responsive to all messages leading up to our appointment. During the appointment he was helpful in answering our questions and ensuring we had a great experience. He helped provide a pressure-free purchasing experience.
The service advisor was worth a four star rating. However, the service team and workmanship were subpar at best.
From start to finish, the process of leasing a 2024 Taos was smooth and professional. I appreciated the high level of customer service offered by all employees at this dealership. A special thank you to Izzy in Sales and Russ in finance for their incredible assistance. They were knowledgeable, patient and made sure to answer all my questions, which made the decision-making and leasing process much easier. I’ll gladly recommend West Edmonton Volkswagen to friends and family looking for their next vehicle. Thank you for making this such a positive experience!
Wonderful customer service and staff were very friendly. Knowledgeable towards the service especially to Alvin Lazo who help us till we got the vehicle. Much recommended.
Our family had an excellent experience working with Brett Donaghey and Russ Timinsky who are professional, knowledgeable, and genuinely focused on helping us finding exactly what we needed. Both are took their time to understand our requirements, offered helpful recommendations, and ensured the entire process was smooth and enjoyable without ever being pushy. Brett and Russ communication was clear and prompt, and they went above and beyond to ensure we are completely satisfied with our purchase. We highly recommend Brett and Russ to anyone looking for a reliable and customer-focused salesperson—I’ll definitely be returning for future needs! Possibly ...
Good service. Brett was very kind and considerate. He was able to give us car within 3 days.
Mike assisted me with the purchase of my new Atlas and made the whole experience great. He responds promptly to texts and had good communication. He was not pushy and made me feel comfortable throughout the process. Thank you for all your help!
I recently bought a used Subaru Outback from West Edmonton Volkswagen. Mike, the sales, was very helpful and always warm-hearted in answering my questions. Though it is a used vehicle, it feels new after a full inspection, necessary services, and a thorough detailing at the dealer's shop. Dean from the Business Department was also very helpful. Overall, it was a great experience and I would recommend this dealership for new and used vehicle purchases.
Great experience with Alex(sales) and Russell(finance). Very understanding and accommodating.
We had a great experience buying a car here and dealing with Izzy. The finance people were also super helpful! Highly recommend.
Everyone was extremely helpful and kind, It was easy and I would definitely come back again in the future! Anil was awesome and really listened to what we needed and wanted in our vehicle !
Alex was great to work with when purchasing our used vehicle.
My new car was delivered on Monday by Alvin he drove 4 hours that’s excellent customer service. A big thank you to Alvin for making it such a smooth and enjoyable process. From being friendly, and knowledgeable to getting me in a vehicle I felt comfortable with. Alvin and Russ took the time to answer all of my questions thoroughly, ensuring I felt well-informed. Russ ensured I understood all financial information and made it smooth sailing . The level of customer service was great, and I felt valued as a customer. I recommend this dealership to anyone looking for an exceptional ...
Great experience with Alvin and Dean. Very nice people.
Michael in sales and Russell in finance were amazing to deal with. It was an enjoyable experience and I would highly recommend!
My wife and I bought a used 2018 Atlas from a different dealership, which ended up having all sorts of issues. West Edmonton VW has been nothing short of spectacular to deal with. Rachel in the service department is absolutely amazing. She is very knowledgeable, great to deal with, and keeps you notified of progress or any other issues that were found. I would highly recommend West Edmonton Volkswagen to anyone.
Great service can’t wait to come back. Thanks Alvin
It was a pleasure dealing with the staff at West Edmonton Volkswagen! Everyone was friendly, professional and very knowledgeable with the purchase of my new Cross Sport Atlas!
Overall awsome team from sales to manager and can't believe saying this part finance lol. All jokes aside very good experience here anil my sales person didn't try giving me the big story run around we where able to get straight to the numbers and get a deal that I was happy with on the execline atlas, also gave me a good price on my trade in 1000 more then Toyota, dodge and hate to say it but ford. I highly recommend the whole team at this dealership they really take care of you here.
I picked up my new car yesterday from the dealership, and the entire experience was flawless. A huge thank you to Kathleen and her incredible team for making it such a smooth and enjoyable process. From the moment I arrived, they were incredibly accommodating, friendly, and knowledgeable. They took the time to answer all of my questions thoroughly, ensuring I felt confident and well-informed throughout. The level of customer service was outstanding, and I truly felt valued as a customer. I highly recommend this dealership to anyone looking for a stress-free car-buying experience. Their professionalism and attention to detail really ...
Mike was a great salesman! Very friendly, helpful, personable, had a great sense of humour and overall he provided excellent customer service. He was extremely helpful without being “pushy” which made it a pleasant experience. I would purchase a car here again.
Made it such an easy process!! So helpful. We’re happy with our new vehicle.
Michael was great and helped me find the perfect car. Super friendly. 10/10 recommend.
Mike was very accommodating and helpful throughout the purchase process of our vehicle. He was a major reason why we went with the dealership and would definitely recommend him to people in the future.
Alex and Dean excellent service
A big thank you to Alex and Dean for your help with our recent purchase. It was a pleasure working with both of you!
Friendly and full of respect☺️
We had probably the best experience at this dealership ever. Anil in sales ,James in finance and Marco the manager were absolutely phenomenal. These people went many extra miles to help us out. Cannot say enough about the service here. We will highly recommend this dealership to friends and family.
Alex helped me out and was fantastic to deal with.
First of, I just wanted to say thank you to the West Edmonton Volkswagen team. They were all so welcoming and friendly. I also wanted to give a big thank you to Bret for helping me find a new vehicle. All those my family and I asked for a lot of impossible things to close our deal. I’m so happy that he went above and beyond to make those things come true. I love my new vehicle. Thank you so much again.
Thank you Michael for selling me the best car!
Alex and the team at West Edmonton Volkswagen were great to deal with and made the process of buying a vehicle seamless. Highly recommend to anyone looking to get into a new vehicle!
When we first walked into VW we were just planning on looking but after meeting Izzy and getting the low down on the Atlas’ we were sold. Great customer experience, great support from the management and finance team. Love our new 2025 VW Atlas 💕
ALEX WAS GREAT TO DEAL WITH.He did a lot over and above for us. It was an honest, amazing experience. We highly recommend Alex at West Edmonton Volkswagen. Bravo!
Positive experience. Dropped down to 4 star as I felt expectations for the wait on financing approval could have been better managed. Otherwise very happy with the vehicle and as happy as one can be with the buying experience, all of the staff seem like decent people. Didn’t walk away feeling gross like one does with a Go Auto dealer. Shouts to Alvin!
Really great experience – super helpful and straightforward. Got me into the car I wanted without any hassle. Appreciated how easy they made the whole process.
I had a great experience with Zenric. He was super helpful from start to finish he was professional and actually cared what I wanted to get into and didn't push anything. 10/10 would buy from him again
Zenric was amazing. Loved the whole process of purchasing my Tiguan at West Edmonton Volkswagen. Highly recommend Zenric. So personable and professional. Thank you!
I had a tremendous experience at this dealership. Frank and the service staff are a pleasure to work with. From ownership to service staff; these guys are truly top notch.
Izzy and Russ were delightful and gave me an amazing experience 10/10 would recommend
Alex and Nevin worked tirelessly to get me exactly what I wanted at a great price! Will for sure be back again, no hesitation!
Mike Enes is the absolute BEST! He listens and gets you want you want. We have purchased two vehicles through Mike and recommend him and West Edmonton VW to everyone.
VW westend Good experience overall, trade in my Atlas, staff are helpful, to be fair I did my research for months before I come here so they didn't have to waste their time or mine showing me the all the car features etc.. So for anyone buying VW I will recommend you do research before going hunting unless you have a lot of time to kill on checking all features. Alvin was very good, he even come on his day off which is very appreciated. Samer the Manager did help a lot closing the deal. James & Amena from ...
From the first time i inquired to when i drove off with my car, i was very well taken care of. Zenric was informative and personable so i automatically felt comfortable. He listened to what i wanted and was able to give me information and refer me to exactly what i had in mind. shoutout to Russ at finance as well! thank you!
Mike and the team were great love my new golf 😍
Mike Enes approached us before we even walked into the building and was so knowledgeable, professional and easy to deal with. He made new vehicle shopping so effortless and enjoyable. Highly recommend.
Mike Enes was amazing to deal with. Took care of everything and got us exactly what we wanted. We will definitely be back to see him in the future!
Good salesmen
Mike Enes! Thank you for selling me this Taos. I absolutely love it! Thanks also for your patience and going through everything with us/me. You made the car buying process very smooth and even came in on your day off to take care of us! It sure makes a difference when the sales person believes in the product they are selling like you do. I hope the “powers that be” know what an asset you are to their company. I will be sending anyone looking for a VW your way for sure!
Thanks Luka for your help finding this black beauty!
Luka was awesome to deal with! Thanks for the new wheels! Also, we brought our Atlas here for service this week and the service department was fantastic. So glad I stumbled across you guys!
Nevin, Sam & Russ were fantastic to deal with. Recommend them highly to anyone!
Micheal is a great sales person, he made the purchase experience enjoyable and was always there to answer any questions. I loved the bow he had put upon pick up, nice touch 👌 Since the purchase he has gone above and beyond with support! Highly recommend him when purchasing your next vehicle!!
Zenrick and Praneet from sales department and russ from finance department are great to deal with . They are all very patient and understanding and this is the place to grab transparent and good deals . The parts and service department is very helpful too!
Great Experience and Excellent Customer Service! My partner and I knew it was time to start shopping for a new vehicle as our old car was on its last legs. We test drove over 15+ different vehicles at mulitple different dealerships. We decided to vist West End VW, and are SO happy we did. Our experience at West End VW was truly nothing like anything we had experienced at any other dealership. We were immediately greeted and taken care by Mike from sales. He took the time to explain all sorts of unique features about the vehicle, did side by side ...
Had a great experience with the staff here especially anil, he helped us getting the car we wanted in a good negotiation. If you’re looking for one please see him. Thank you WEV.
Exceptional Service at West Edmonton Volkswagen! We recently purchased a 2024 Volkswagen Atlas from West Edmonton Volkswagen, and the entire experience was nothing short of exceptional. From the moment we walked in, we felt welcomed by their incredibly friendly and courteous staff. Zenric from the sales team was the first to assist us. He was thorough and detailed, patiently explaining all the features and details of the car. When we mentioned a competitive offer from another dealership, Zenric quickly consulted with his sales manager, Sam, who managed to match the competitor’s price! Their service was the main factor that led ...
We went in to look at a 2024 Atlas for the family and were greeted by Izzy. She went through all the options, let us test drive the vehicle, answered all our questions honestly and guided us through the process of purchasing the vehicle. The main reason we went in was the financing deal but the entire dealership was very professional and we were able to decide that we want to purchase the vehicle on the very same day. All because of the honest guidance of Izzy. Applied for financing and picked up our vehicle the next week. The process was ...
Great experience with Brett from start to finish! Can’t recommend West Edmonton VW enough!
We had a great experience with West Edmonton Volkswagen. Alvin did a great job helping me buy my dream car.
Had a great experience with Luka G, he was enthusiastic about the product, helpful in working through the numbers, and helped us get to a deal in a low pressure, comfortable way. I would definitely give him a shot when I look for my next car.
I bought my Mercedes E350 from West Edmonton VW, thank you to Alvin, Brett and Rob who help me out during the process to get my dream car
I had an excellent experience at Volkswagen! All of process was incredible, smooth and All of Staffs are Amazing Friendly, Specially My Salesperson, Izzy (Isabel). She making us feel very comfortable right from the start; Very kind, Patient and Very Helpful all of process. And thanks to Finance Team, Dean; he keeps trying to help us make this work till we pick up my Vehicle. Excellence Team Work and Thanks to All of Team Member.